MELINDA; LA JEJEN; ASWIRA, Resfika. Delivery Timeliness And Service Responsiveness As Determinants Of Customer Satisfaction. International Journal of Multidisciplinary Learners, [S. l.], v. 2, n. 1, p. 22–29, 2025. Disponível em: https://ejournal.poltekbaubau.ac.id/index.php/ijml/article/view/1930. Acesso em: 1 oct. 2026.