Analysis of Medical Record File Storage System Management Using the Pieces Method

Abstract

Medical records are documents that contain patient identity data, examinations, treatment, procedures and other services that have been provided to the patient. Medical record file storage space is an important part of medical record management. From the research carried out, it was found that there was more than one storage area and a lack of storage shelves which caused misfiles to occur. The aim of this research is to identify the problems faced in the medical record storage system and provide recommendations to improve efficiency, control and service at Faga Husada Hospital. This type of research uses a qualitative method with a descriptive approach with the subjects in this research being 2 people, namely the filing officer and the head of medical records as triangulation. The research results show that there are obstacles in the medical record storage system, such as lack of storage shelves, unavailability of air conditioning, lack of lighting in the storage room, non-optimal control system and delays in returning files which still need to be improved. Recommendations given include adding storage shelves, providing air conditioning, improving lighting facilities, improving the control system and improving procedures for returning medical record files.